{"id":208,"date":"2026-08-11T08:50:05","date_gmt":"2026-08-11T08:50:05","guid":{"rendered":"https:\/\/www.studenthouseestlaquila.it\/?page_id=208"},"modified":"2026-09-18T09:13:31","modified_gmt":"2026-09-18T09:13:31","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.studenthouseestlaquila.it\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"wp-block-group alignfull is-style-ext-preset--group--natural-1--section ext-animate--on has-background-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-ext-preset--group--natural-1--section--1\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--70);padding-bottom:var(--wp--preset--spacing--70)\"><nav style=\"--separator: &quot;\/&quot;\" class=\"alignwide ext-animate--on wp-block-breadcrumbs\" aria-label=\"Breadcrumbs\"><ol><li><a href=\"https:\/\/www.studenthouseestlaquila.it\/en\/\">Home<\/a><\/li><li><span aria-current=\"page\">FAQ<\/span><\/li><\/ol><\/nav>\n\n<div id=\"rank-math-faq\" class=\"rank-math-block ext-animate--on\">\n<div class=\"rank-math-list\">\n<div id=\"faq-question-1786437316898\" class=\"rank-math-list-item\">\n<h4 class=\"rank-math-question\">Is it possible to wait for the Visa release date before the security deposit payment?<\/h4>\n<div class=\"rank-math-answer\">\n\n<p>No. Payment of the security deposit is required to confirm and maintain the validity of the room reservation and must be made regardless of the visa processing timeline.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1786440209075\" class=\"rank-math-list-item\">\n<h4 class=\"rank-math-question\">Se non fosse possibile venire in Italia a causa del mancato rilascio del visto \u00e8 previsto il rimborso del deposito cauzionale?<\/h4>\n<div class=\"rank-math-answer\">\n\n<p>S\u00ec. Qualora lo studente non possa raggiungere l\u2019Italia a causa del mancato rilascio del visto sar\u00e0 possibile richiedere il <strong>full refund of the security deposit paid<\/strong>In the event of non-issuance or refusal of the visa, the request must be accompanied by appropriate documentation attesting to this circumstance.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1786440326642\" class=\"rank-math-list-item\">\n<h4 class=\"rank-math-question\">Do you give an accomodation confirmation letter?<\/h4>\n<div class=\"rank-math-answer\">\n\n<p>S\u00ec. In caso di conferma dell\u2019alloggio, le verr\u00e0 inviata la relativa <strong>lettera di conferma<\/strong>, che dovr\u00e0 essere <strong>compilata e firmata<\/strong> e successivamente restituita all\u2019indirizzo email <a href=\"mailto:info@studenthouseestlaquila.it\"><strong>info@studenthouseestlaquila.it<\/strong><\/a>, unitamente agli <strong>allegati richiesti<\/strong>.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1786440369042\" class=\"rank-math-list-item\">\n<h4 class=\"rank-math-question\">The rate indicated for the double room is for student or for room itself?<\/h4>\n<div class=\"rank-math-answer\">\n\n<p>The rates indicated in our communication are inted to be for student. Therefore, in the case of a double room, the indicated rate must be monthly payed by each student. <strong>da intendersi per singolo studente<\/strong>. Pertanto, nel caso di una camera doppia, l\u2019importo indicato \u00e8 dovuto mensilmente da ciascuno studente.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1786440397082\" class=\"rank-math-list-item\">\n<h4 class=\"rank-math-question\">The indicated rate is monthly paying base or annual paying base?<\/h4>\n<div class=\"rank-math-answer\">\n\n<p>The indicated rate is a monthly paying base therefore it must be paid by each student for every staying month. <strong>mensile<\/strong> e dovr\u00e0 pertanto essere corrisposta per ciascun mese di permanenza presso la struttura.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1786440410322\" class=\"rank-math-list-item\">\n<h4 class=\"rank-math-question\">Is it possible to have and review the allocation contract before the security deposit payment?<\/h4>\n<div class=\"rank-math-answer\">\n\n<p>S\u00ec. \u00c8 possibile <strong>ricevere e visionare il contratto di locazione inseme al regolamento prima di effettuare il pagamento del deposito cauzionale<\/strong>Yes. It is possible to have and review the allocation contract and the bylaw before the security deposti payment, In this way students can have a look of the contractual conditions.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1786440429754\" class=\"rank-math-list-item\">\n<h4 class=\"rank-math-question\">What does the monthly rate includes?<\/h4>\n<div class=\"rank-math-answer\">\n\n<p>The montly rate includes the accomodation, the water consumption and internet. <strong>l\u2019alloggio, il consumo dell\u2019acqua e il servizio internet<\/strong>.<br \/>Il <strong>The electrical consumption is not included in the monthly rate and it must be paid by each student.<\/strong> nella tariffa mensile e dovr\u00e0 essere pagato separatamente dagli studenti.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1786440447530\" class=\"rank-math-list-item\">\n<h4 class=\"rank-math-question\">I have requested a single room, why i have been given a double room?<\/h4>\n<div class=\"rank-math-answer\">\n\n<p>Le assegnazioni vengono effettuate tenendo conto <strong>dell\u2019ordine di arrivo delle richieste e della graduatoria trasmessaci dall\u2019Universit\u00e0<\/strong>, oltre che dell\u2019effettiva disponibilit\u00e0 delle diverse tipologie di camera. Una volta esaurita la disponibilit\u00e0 delle camere singole, agli studenti per i quali non era pi\u00f9 possibile soddisfare tale preferenza \u00e8 stata assegnata, ove disponibile, una camera doppia.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1786440482506\" class=\"rank-math-list-item\">\n<h4 class=\"rank-math-question\">Why do some students pay a lower rate than others?<\/h4>\n<div class=\"rank-math-answer\">\n\n<p>Rates can change due to the fact that not all students have the access to the same concessions. The room designation is been made having in consideration the requests arrival order and the ranked list given by the univeristy. <strong>non tutti gli studenti hanno diritto alle medesime agevolazioni<\/strong>. Anche l\u2019assegnazione delle camere e delle relative condizioni \u00e8 stata effettuata tenendo conto dell\u2019ordine di arrivo delle richieste e della graduatoria trasmessaci dall\u2019Universit\u00e0.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1786440499322\" class=\"rank-math-list-item\">\n<h4 class=\"rank-math-question\">Are there any specific concessions or exemptions for students coming from war zones?<\/h4>\n<div class=\"rank-math-answer\">\n\n<p>At present, we are unable to confirm the applicability of any additional specific concessions or exemptions related to coming from a war zone. Should the University or competent authorities introduce any such provisions or concessions, we will apply them in accordance with the instructions received.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1786440527266\" class=\"rank-math-list-item\">\n<h4 class=\"rank-math-question\">In case of a late arrival due to the mobility difficulties in war zones the room wold be kept booked?<\/h4>\n<div class=\"rank-math-answer\">\n\n<p>We understand the unique challenges faced by students coming from war zones. Given that timelines and specific circumstances cannot be determined in advance for such situations, we will evaluate each case individually based on University guidelines and available documentation. We therefore ask students to promptly notify us of any travel-related delays or obstacles so that we can assess the situation. <strong>valuteremo il singolo caso sulla base delle indicazioni dell\u2019Universit\u00e0 e della documentazione disponibile<\/strong>. Invitiamo pertanto lo studente a comunicarci tempestivamente eventuali ritardi o impedimenti relativi al viaggio, cos\u00ec da poter valutare la situazione.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1786440562482\" class=\"rank-math-list-item\">\n<h4 class=\"rank-math-question\">The double room is designated exclusively to one student orti must be shared?<\/h4>\n<div class=\"rank-math-answer\">\n\n<p>The double room is intended for occupancy by two students. Therefore, the assignment of a double room entails sharing the room with another student. <strong>camera doppia \u00e8 destinata a essere occupata da due studenti<\/strong>. Pertanto, l\u2019assegnazione di una camera doppia prevede la condivisione della camera con un altro studente.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1786440584298\" class=\"rank-math-list-item\">\n<h4 class=\"rank-math-question\">Is it possible to request to share a double room with a specific other student?<\/h4>\n<div class=\"rank-math-answer\">\n\n<p>Yes. You may request to be assigned to the same double room as another student who has received an accommodation offer for Student House EST L\u2019Aquila.\nIf you wish to share a room, please provide us with the full names of both students and specify that you would like to be assigned together. Subject to room assignments and availability, we will arrange for you to share the same double room.<br \/>Nel caso in cui desideriate condividere la camera, vi chiediamo di <strong>comunicarci i nomi e i cognomi di entrambi gli studenti<\/strong>, specificando che desiderate essere assegnati insieme. Compatibilmente con le assegnazioni e la disponibilit\u00e0 delle camere, provvederemo a sistemarvi nella stessa camera doppia.<\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-with-title","meta":{"_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-208","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.studenthouseestlaquila.it\/en\/wp-json\/wp\/v2\/pages\/208","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.studenthouseestlaquila.it\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.studenthouseestlaquila.it\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.studenthouseestlaquila.it\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.studenthouseestlaquila.it\/en\/wp-json\/wp\/v2\/comments?post=208"}],"version-history":[{"count":13,"href":"https:\/\/www.studenthouseestlaquila.it\/en\/wp-json\/wp\/v2\/pages\/208\/revisions"}],"predecessor-version":[{"id":269,"href":"https:\/\/www.studenthouseestlaquila.it\/en\/wp-json\/wp\/v2\/pages\/208\/revisions\/269"}],"wp:attachment":[{"href":"https:\/\/www.studenthouseestlaquila.it\/en\/wp-json\/wp\/v2\/media?parent=208"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}